HOEC is now implementing a ZERO PERCENT financing option for members who have repairs on their security lights. We understand that the cost to repair items around our houses is continuously on the rise, from our washing machines, ovens, lawn mowers, and even the security lights that we provide for our members.
To give you an example, the installed costs for a High-Pressure Sodium lamp repair, photo control, or glassware is $50. Additionally, the newer LED Retrofit lamp that is offered by the cooperative is $100. For this reason, and to help ease the burden, your cooperative will simply add $9.00 per month to the members electric bill until the repair costs for the security light or the installed LED retrofit have been paid for, instead of requiring the full cost of the repair immediately. If a member chooses to do so, they may pay the cost in full, at any time, by contacting the cooperative office. It is important to note, repair work done to a security light will have a one-year warranty, while the installation of the LED Retrofit bulb will have a two-year warranty.
Please keep in mind, if a member has any repair work completed, and then changes their mind and doesn’t want the repair, the cooperative will return to remove the repair part (bulb, photo control, etc.). However, the member will be charged a $45 fee that will have to be paid in full.
If you are a member and are needing repair work done to your existing light, please contact us during our business hours Monday through Friday 8:00 am to 4:30 pm. You can reach us at 417-256-2131 or toll- free at 1-888-HOE-POWER.
