Dispatchers are on duty 24/7 to help you in the event of a Power Outage.
You can report an outage directly to Dispatch using SmartHub® Web or the SmartHub Mobile App. Or you can call 417-256-2131 or toll-free at 1-888-463-7693, but note that we may not be able to answer all calls promptly in a large outage.
E-mail and Facebook should NOT be used for outage reports.

 

Pay By Phone, 24 hours a day (toll free): 1-855-940-3934

 

Mailing Address:
        HOEC
        P.O. Box 649
        West Plains MO 65775

 

Business Office: 6327 US Highway 63, West Plains, MO (click for directions)

     Open weekdays, 8:00 to 4:30

     417-256-2131

     Toll free 1-888-HOE-POWER

     Fax: (417) 256-4571

     General E-mail:  

     Website Support E-mail:  

 

Call 811 Before You DigCALL BEFORE YOU DIG... It's easy, free, and it's the law.