Backfeed Prevention

Backfeed on power lines typically occurs when generators and solar panels are used or installed incorrectly. Backfeed is dangerous; it can electrocute a lineman working on the power line. You can help prevent backfeed by hiring a qualified electrician to install standby generators and solar panel systems.

Beware of Scams

HOEC warns members to be smart when it comes to phone scams and other scare tactics. Members have reported receiving phone calls threatening immediate shut-off of their utilities if payment is not made over the phone. It is not standard practice for HOEC to call members and ask for utility payments over the phone.