Approximately 13,300 members are without power following the snowstorm that blanketed the area in heavy, wet snow. While it is still too early to know the extent of all the damage, the snow brought trees and limbs down, many of which caused power outages for our members. Our crews were dispatched immediately to begin working to safely restore power and worked throughout the night.
We would like to remind members if they see a downed power line, please stay away from it and report it to the cooperative immediately. Outage updates will be posted on the HOEC Facebook page and this website. Please note that Facebook is not an avenue to report an outage. If you need to report an outage, please do so through the SmartHub app or on the cooperative website www.hoecoop.org. At this time our phone lines are overwhelmed, so the website or SmartHub app is the best way to report your outage.
Currently, we have requested assistance from our Missouri Cooperative partners and will be working to assess the damage and make repairs as quickly as possible. Thank you for your patience as we work through this winter storm.
