News Archive

Update Wednesday May 25, 8:00 am - This server maintenance work was completed overnight as planned, and accounts are available for access again. We thank members for their patience as we performed this work.

On Friday morning (May 20th) we had to perform unplanned computer maintenance. That necessary maintenance is now (as of 11:15 am) complete.  SmartHub login and guest payments through Pay Now are available to members again.  We appreciate your patience and understanding.

Congratulations, Gideon Littlejohn! He was a recipient of our $750 scholarship. We wish him the very best in his future endeavors!  Gideon is shown receiving the scholarship from HOEC Assistant Manager Aaron Wheeler.

Congratulations, Angela Maciel! She was a recipient of our $750 scholarship! We wish her the very best in her future endeavors. Angela is shown receiving the scholarship from HOEC's Manager of Member Services Myles Smith.

• $50 Gift Card for Hirsch Farm and Feed - Faye Smith, West Plains
• $50 Visa Gift Card - Sylvia Childers, Thayer
• $83 HOEC Account Credit - Brad McKee, Willow Springs
• Gift certificate for a 1 day Float Trip for Two (Carr's Canoe Rental) - William J & Kayla J Ipock, Eminence
• $83 HOEC Account Credit - Adam H & Samantha H McFarland, West Plains
• $25 Bass Pro Gift Card - Ruth L Crider, Alton
• Bicycle - Jolene Lyons (Betty Fisher), Mountain View, MO
• $25 Gift card for Wal-Mart - Jackie & Joyce S Hawks, Mountain View<

Last night, our crews responded to an outage in the West Plains/South 17 area. The outage was the result of an issue found at the substation which is owned by our wholesale power provider, Sho-Me Power Electric Cooperative. Sho-Me Power crews were dispatched and worked to safely restore power to our members. We always appreciate the patience of our members during outages.

For more important information about PV ("Photovoltaic") Solar Generation systems, see the Home Solar page on this website.

Today we celebrate Lineman Appreciation Day. We would like to say "thank you" to our hardworking team that works hard every day to keep the lights on!

We have 607 members without power in the Alton area. Crews have been dispatched. If you need to report an outage, you may use the SmartHub Mobile App on your iPhone or Android smartphone, or through this website using the “Report Outage” link above. You can also call 417-256-2131 or 1-888-HOE-POWER. Please stay away from downed power lines and report them to us immediately. We greatly appreciate your patience.

At approximately 11:15 a.m. Tuesday, March 22nd, our members in the south West Plains, Southfork, and Moody areas experienced a brief outage. This outage was a related to an issue on a transmission line that is owned by our wholesale power provider, Sho-Me Power. Sho-Me Power crews responded quickly, and safely restored power to our members.