More detail coming to billing statements

Starting on the June 1 due bill, you will begin seeing a line labeled "Service Availability." This is NOT a new charge. It has always been included in the Energy Charge amount on your billing statement, but now will be separately listed. This is the minimum monthly amount charged to each meter. The purpose of the service availability fee is to recover a portion of the fixed costs of providing service to our members. This includes the cost of equipment at your location, used to deliver power to your home, as well as things such as the billing service costs.

Sunday morning outage

We currently have 972 members without power in the Mountain View area. Sho-Me Power is working to get the Mountain View Sub back online. Dispatch is aware of the outages and crews are working on the issue. If you need to report an outage, you may use the SmartHub Mobile App on your iPhone or Android smartphone, or the website at www.hoecoop.org. You can also call 417-256-2131 or 1-888-HOE-POWER. Please stay away from downed power lines and report them to us immediately.

Planned Power Outage: Winona

Sho-Me Power - the transmission cooperative for HOEC - has scheduled a planned power outage for system improvement for the Winona substation beginning at 11:59 PM TUESDAY night, March 12, and lasting for approximately 5 hours into early Wednesday morning. Those affected include members in Winona; north to Rocky Creek Conservation Area; south into Oregon County approximately 8 miles as the crow flies; east to the Carter County line and west to within three miles of Birch Tree.